Privacy Policy

Excellent Finserv Private Limited•Last Updated: March 01, 2026

1. Introduction

Excellent Finserv Private Limited (“we,” “us,” or “our”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and services.

2. Data We Collect

We only collect data that is strictly necessary to provide our financial services:

  • Identity Information: Name, PAN, Aadhaar (via e-KYC), and Date of Birth.
  • Contact Information: Mobile number and email address.
  • Financial Data: Bank account details and income proof (for loan processing).
  • Technical Data: Device model, IP address, and unique device identifiers to prevent fraud.

Important Note

As per 2026 guidelines, our app does not access your private files, photos, contact lists, or call logs.

3. Purpose of Data Collection

We use your data to:

  • Verify your identity (KYC).
  • Assess creditworthiness for Instant Loans.
  • Process Bill Payments and Recharges.
  • Facilitate Insurance and Investment applications through our regulated partners.

4. Data Sharing & Security

  • Third-Party Partners: We share data only with RBI-regulated NBFCs, Banks, and Insurance companies to fulfill your service requests.
  • Security: We use AES-256 encryption and secure servers to protect your data from unauthorized access.
  • Storage: All data is stored on secure servers located within India.

5. Disclaimers

General Participation

DISCLAIMER: Participation is entirely voluntary. By joining, the user acknowledges that they have read the terms and conditions and agrees that the organizers are not liable for individual technical errors or data entry mistakes.

Accuracy of Information

DISCLAIMER: All information provided herein is for informational purposes only. While we strive for accuracy, we do not guarantee that the sign-up interface will be error-free or accessible at all times.

Technical Issues

DISCLAIMER: We are not responsible for the functionality or performance of any external browsers or third-party sign-up platforms used during the registration process.

Camera (Take pictures and videos)

DISCLAIMER: Camera access is used solely for profile verification and/or document upload. We are not responsible for any content captured or shared by the user accidentally.

Contacts (Read your contacts)

DISCLAIMER: Contact access is requested only when needed for specific features (for example, inviting friends or verifying identity). Users provide this access voluntarily, and we are not liable for any third-party communication resulting from any optional sync or sharing initiated by the user.

Location (Precise and Approximate)

DISCLAIMER: Location access is used only for fraud prevention, risk checks, and improving service eligibility assessment where applicable. We do not track your location in the background without your permission, and you can disable location access at any time (which may limit some features).

6. User Rights

You have the right to:

  • Withdraw your consent at any time (which may limit app functionality).
  • Request the deletion of your personal data after any active loans are closed.
  • Correct any inaccuracies in your profile.

Grievance Redressal

For any issues please email our Nodal Officer at the contact details below.

EXCELLENT FINSERV PRIVATE LIMITED

16A/ S-2 / LGF, Sec -16A, Vasundhara Complex, Vasundhara, Ghaziabad, UP – 201012

Phone: +91 1204144652
Email: info@excellentfinserv.com

Website: www.excellentfinserv.com
GSTIN: 09AAGCE2471E2ZQ